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IRS MyService by Andrew Miller

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Download Submission (PDF, 2.2 MB)
A page from a tax design challenge submission. Ask anyone to tell you about an experience they had with taxes and the IRS. There’s a reason tax-prep tools are turning those tax filing experiences into positive ones.
A page from a tax design challenge submission. The Challenge: How can the IRS leverage its incredible data collection to make taxpayer data helpful, and create a better user experience for people to make informed financial decisions between their tax filings.
A page from a tax design challenge submission. Taxpayers need a service that is actionable, comprehensible, humble, accessible.
A page from a tax design challenge submission. Taxpayers can signup from a redesigned IRS homepage. A computer displays a homepage screen.
A page from a tax design challenge submission. Introducing IRS MyService. A computer displays a screen from the website.
A page from a tax design challenge submission. A webpage from the MyService site. The dashboard is shown and highlights the profile sidebar, individual-based notifications, and the front and back of tax return cards.
A page from a tax design challenge submission. A webpage from the MyService site. The page shows the individual year view of a tax return. Sibling service quicklinks, important actions, and data sorting functionality is highlighted.
A page from a tax design challenge submission. A webpage from the MyService site. The page shows the individual year view of a tax return. Supporting documents and a comparison feature with graphs is highlighted.
A page from a tax design challenge submission. Three functionality of the MyService site are shown. How the site ties in with myRA, a smart search feature, and how the site ties in with FAFSA.
A page from a tax design challenge submission. Mobile accessibility of the MyServices site is highlighted as well as the importance of this feature in an increasingly mobile world.
A page from a tax design challenge submission. Ask anyone to tell you about an experience they had with taxes and the IRS.